Board of Director Biographies
CSSA Board of Directors
We are a non-profit organization whose only purpose is to serve YOU! When you are a part of the CSSA, we encourage your participation and feedback. Our board is made up entirely of dedicated volunteers who invest their time and expertise. Our Board of Directors directly supports our Executive Director and the CSSA Staff.
WHY I SERVE
the nation’s leading self storage association, I am proud to be a member of the
CSSA board of directors where we strive to deliver cutting edge best management
practices for California based owners, operators and employees. As the industry
becomes more competitive it is essential the independent operator has access to
the information and resources only offered by a trade organization and its
Steve Mirabito is President of Storage PRO Management Company--
a boutique 3rd party property management, development and consulting firm
specializing in self-storage properties. Clients include independent owners,
international real estate firms and publically traded real-estate investment
trusts. Steve formed Mirabito, Mooney & Associates along with his partner
Gerald Mooney (deceased). He has been associated with the California Self
Storage Industry since 1985.
StoragePRO manages approximately 30 self storage properties
consisting of over 1.5 million square feet and 15,000 occupants. As a leader in
the industry, StoragePRO maintains one of the largest independent data banks of
California self storage operations and has been responsible for review and analysis
of thousands of potential Self Storage sites throughout California.
Storage PRO has consistently been ranked as one of the nation’s
top 100 self-storage operators. Steve has developed management systems and
training programs that are utilized throughout the Self Storage industry today.
|WHY I SERVE|
Wayne Woolsey, a Principal of Kiwi II
Construction, has over 18 years' experience in the Self Storage construction
industry. Mr. Woolsey oversees all phases of project design, pricing and
construction at Kiwi II Construction.
The company, whose corporate office is based in CA, is one of only a few
companies nationwide to offer a complete steel storage system-- from design of
self storage buildings to manufacturing and installation. With bi-coastal sales offices, Kiwi II
supports varied clients and their individual projects. Kiwi
II Construction is a Featured Member and supporter of the California Self
Mr. Woolsey is a current regional board member of the California
Self Storage Association and a
past board member Nevada Self Storage Association.
NATOLIE OCHI PARTNER & VICE PRESIDENT, SKS MANAGEMENT LLC
SKS Management LLC
1939 Harrison Street Suite 410
Oakland, CA 94612
Telephone: 949.640.4578Email: firstname.lastname@example.org
|WHY I SERVE|
It is often said that unconditional giving benefits
the giver sometimes more than the receiver. My initial reason for wanting
to serve on the board was to donate some of my time and resources and give back
to this industry that has brought me prosperity and opportunities. As a
board member who operates multiple facilities in California, I am able to
provide my input on what legislation we operators want pursued, what speakers
we want to hear, what educational content we need to learn to compete in today’s
environment. I join our members in benefiting tremendously from the
outstanding efforts of the CSSA board and staff to compile our wants and needs,
and deliver results. It is so rewarding to hear a CSSA member tell us
that we provide the best venues and events to meet, interact and share best
practices with other top operators. This joy more than compensates me for
the time I spend serving as a board member. Finally, I enjoy serving
because it has broadened my skills as an executive to work with an outstanding
group of top level professionals from our industry outside my own
Natolie Ochi is a partner and Vice President of SKS
Management, a self storage management company headquartered in Oakland that
currently operates 22 storage facilities throughout California. Natolie is
involved in all aspects of the company’s operations. In addition, she is responsible for SKS’ third
party management development in So. California.
She has over 20 years of experience in property management, finance, sales
training development, and Internet strategy.
Starting in the self storage business in 1991, her responsibilities included
being an Asset Manager, Controller, Regional Manager and Trainer. Natolie was previously a Director of Training
for a Cisco Systems training partner overseeing the management and operations
of a national, multi-location Internet certification training company.
Natolie is a graduate of Stanford University, has a M.B.A.
from National University and resides with her family in Newport Beach, California.
WHY I SERVE
my career in Self Storage 13 years ago, we had very limited, "go to,"
resources. The past several years, the industry, our company and I have grown
significantly with they help and support of the CSSA & SSA. Storage owners,
are all unique, but we all have one thing in common, we want to succeed in this
business. I serve on the CSSA Board of Directors because they have been such
a great informational resource for owners, managers and vendors; I
enjoy sharing information with people and love to see others learn to
succeed just as we have. I am very proud to be a part of the CSSA Board of
Directors, they are a great group of caring people who just plain old,
"care," about owners, managers, vendors, and they
are consistently brainstorming about how we can help make life easier and
your business even more successful
JIM STEVENS SR. VP, ACQUISITIONS AND BUSINESS DEVELOPMENT, EXTRA SPACE STORAGE
Past Chair - 2013
Extra Space Self Storage
2795 E. Cottonwood Parkway, Suite 400
Salt Lake City, UT 84121
WHY I SERVE
One of the reasons I serve on the CSSA Board is because Extra Space
has a very open door philosophy of sharing company information with our
industry competitors. Rather than take a confidential "secret sauce” approach
to information, we feel that anything we learn as the second largest operator
might also be beneficial for other operators within the industry. By sharing
our knowledge with others in the industry, we also learn a lot from other
people in turn. The CSSA does a fantastic job of promoting a lot of different
events in several sizes and shapes that are ideal for that sharing of
Another reason I enjoy being part of the CSSA is the fact that is allows me to give back to an industry that has meant the world to me. This year marks my 30th year in the self storage industry. It has been the only industry I have ever been employed in during my professional career. Starting as a property manager right out of college and working my way up to SVP of one of the few publicly traded companies has been very rewarding for me. Giving some of that wisdom and experience that I have garnered over those years back through the CSSA is equally rewarding.
My experience is: Eleven years with Extra Space, the last five
years in my current capacity as SVP of Acquisitions and Business Development.
Previously, I spent 6 years in operations as a DVP. Before extra Space, I
was with Public Storage for 14 years with mostly operational experience ranging
from District Manager to Regional Manager with some experience in land
acquisitions and Pick Up and Delivery. Prior to that, I was with Shurgard
raising money through limited partnerships for four years after I had completed
their property manager requirement.
MARK YANDOW, SELF STORAGE BROKERS OF CALIFORNIA
Self Storage Brokers of California
1873 Valley Forge
Merced, CA 95340
WHY I SERVE
am on the CSSA Board of Directors to help independent storage owners maximize
the value of their self storage investments by driving education curriculum and
sharing information. There have been
significant and ongoing advances in technology, that when integrated when
streamlined business processes that eliminate non-value added process steps allows facilities to
achieve their true income potential. I
am excited to apply my past experience in
Silicon Valley, which was directing global supply chains for a Billion
publicly traded company,to help independent storage owners transform.
Their operations and procedures to maximize facility performance and
Mark Yandow is a self-storage owner, retired Silicon
Valley Executive, and real estate broker with over 35 years of experience. Mr. Yandow is a partner in Self Storage
Brokers of California (SSBC), a leading broker that specializes in self
storage. He also is the cofounder and
Chief Operations Officer for Self Storage Management of California (SSMC). SSMC has offices in Pismo Beach, Merced and
Kingsburg, and manages over a million square feet of storage from Bakersfield
up to the Oregon Border.
Mr. Yandow developed the SSBC score card, a
proprietary measurement that assesses the integrated operation of a storage
facility. Like in school, a grade is
issued, that serves as the basis to create the basis for performance
improvement. There have been multiple cases
studies published that document facility journeys from a failing grade, to best
in class, and reap the benefits of the cash flow.
Mr. Yandow has an MBA University of Santa Clara, a
BS from in Finance & Property Management from Cal Poly, San Luis Obispo. His silicon valley career provided the
opportunity to learn and apply techniques, and is certified in Six Sigma; Lean
Manufacturing; Theory of Constraints; CPIM, CFPIM.
JAMES HANRAHAN, RHW CAPITAL MANAGEMENT GROUP LLC
RHW Capital Management Group LLC
1820 W. Orangewood Ave. Suite 203
Orange, CA 92868
|WHY I SERVE|
a serving member of the CSSA I am enjoying the opportunity and responsibility
to grow the member benefits and vendor partnerships. I believe the storage industry is a unique
niche of friendly competitors and widespread goodwill. While we are all in the
"Storage Business” I really have enjoyed years of "Storage Friends”.
on the board provides me with a sense of giving back to an industry that has
been very good to me. A board and an association of friendly competitors;
participating is my pleasure and honor.
1999, James Hanrahan has helped some of America’s largest self-storage
providers grow and manage the rapidly changing conditions. He has been a factor
in the acquisition of over 130 self storage facilities. From operations and
marketing strategies to expense and profit maximization, James has enjoyed improving
bottom-line performance and navigating investor relations.
ROBERT A. CHITI FOUNDER & CEO, OPENTECH ALLIANCE, INC.
|WHY I SERVE|
I am very honored to have the
opportunity to serve on the leadership team of the California Self Storage
Association. OpenTech has been sponsoring and attending CSSA events for
several years. I have been very impressed with their willingness to innovate
and the quality of their membership. My objective is to share my unique
perspective in hopes that some fresh ideas will help the CSSA continue to grow
its membership and create valuable benefits for its members, while maintaining
clear focus on its charter.
Robert Chiti is the Founder and
CEO of OpenTech Alliance, Inc. a leader in providing innovative solutions to
the self storage industry. In his position, he is responsible for long
term strategic planning, daily operations oversight, and promoter of the
company culture. He leverages his 25 years of technology and business
experience to help self storage owners improve the performance of their
business. Robert is a regular presenter at both national and state
conferences, author of many industry related articles, and also a current Board Member of the National Self Storage Association.
DEAN L. KELLER PRESIDENT, BANCAP SELF STORAGE GROUP, INC.
Bancap Self Storage Group, Inc.
1100 South Coast Highway, Suite 208
Laguna Beach, CA 92651
|WHY I SERVE|
I think I have always believed in the ideal of
Service. When I was a poor, but hard-working college student serving as
president of an international work exchange program with fellow business students,
I remember the Dean of the School of Business telling us "Remember the help you
are receiving from others now, and be sure to pay that back when you are in a
position to help others later.” In the decades since then, I have served
on numerous boards in both professional trade organizations like the Self
Storage Association as well as charitable organizations such as the YMCA,
Rotary International and the Education for the Children Foundation. I
have been a Rotarian for over 20 years and the Rotarian motto is "Service Above
Self.” And just as my college mentor advised me, it has been a very
Like each of the other members on this board, I have much to
be thankful for as a result of my involvement in the self storage industry.
Serving on the Board of Directors truly does give one the opportunity to "give
back” and help others in an industry that has provided so much for me and my
family over the past 28+ years. It makes it even more enjoyable when I
get to work with an inspired, committed and fun group of diverse individuals
who currently lead the C.S.S.A.
I look forward to continuing to be of service!
Dean Keller is the president
of Bancap Self Storage Group, Inc. and the top selling broker of self storage
properties in California with nearly $1 billion in completed sales. He is
a co-founder and past Chairman of the Storage Operators Network in both
Northern and Southern California and was a Founding Sponsor of the California
Self Storage Association (CSSA). He has previously served on the Board of
Directors for the Self Storage Association’s Western Region and currently
serves on the Board of the CSSA. He has also been an owner/investor/operator of
self storage properties for over 27 years.
Dean is an active or past
Board member of several charitable organizations and is Past President of the
Rotary Clubs of Coto de Caza and Rancho Santa Margarita, California.
JASON LOPEZ VP of MARKETING, US STORAGE CENTERS AND WESTPORT PROPERTIES
Westport Poperties, Inc.
2424 SE Bristol Steet, Suite 250
Newport Beach, CA 92660
|WHY I SERVE|
I think there has never
been a more exciting time in self storage than now. We are seeing big
changes in how we operate, leverage technology, market ourselves and in how we
grow both as individual companies and as an industry at large. And these
changes are only making us better. Its for these reasons that I serve. I
love being part of something significant and doing what I can to help effect
change that hopefully benefits our members in a significant way.
Jason Lopez is a partner and Director of Corporate Development
for Westport Properties, an owner/operator of 57 self storage facilities and almost 4mm of rent-able square feet
within nine states under the trade name US Storage Centers. Mr. Lopez is
responsible for marketing the US Storage Centers portfolio as well as for
acquisitions and third party management.
Prior to joining Westport Jason was VP of Investments for Websco
Properties and Vice President of Providence Realty Group. He has completed over
$500mm in real estate transactions in retail, office, apartments and self
storage as an owner and broker. From 1994-2002, Mr. Lopez was Co-Founder and
President of Integrated Sales Management, one of today’s leading sales and
technology integration and consulting firms in Southern California.
Mr. Lopez currently serves as a Board Member for the California
Self Storage Association and is active within various charities and his
ERIC SNYDER PRINCIPAL, TALONVEST CAPITAL, INC.
Talonvest Capital, Inc.
18881 Von Karman Ave., Suite 1650
Irvine, CA 92612
|WHY I SERVE|
I have been involved in the self
storage industry ever since I started my career and I want to do my part to
give back by actively supporting industry associations such as the
CSSA. These types of associations are the backbone of an industry
with dedicated professionals working to continually improve political and
business climates by promoting education and effective public
policy. I believe that the CSSA continues to raise the bar for the
industry through the cross pollination of people from varying disciplines
facilitating an open exchange of ideas. This open exchange of ideas
promotes responsible self storage development and ownership. I am proud
to be part of the CSSA as it becomes the "go to” source for all aspects of self
storage in California.
Eric Snyder is a Co-Founding Principal of Talonvest Capital. He
is responsible for leading the strategic direction of the company which focuses
on structuring debt & equity for self storage owners nationwide.
Prior to starting Talonvest Capital, Eric was with Buchanan Street Partners
providing real estate capital advisory services as well as originating
investments for Buchanan’s institutional and private investors. Eric was
also a Co-Founder of Buchanan Storage Capital, with investors such as TCW &
Societe Generale, which became a recognized brand in the self storage finance
sector through exclusive partnerships with firms such as GE Capital and the
Royal Bank of Canada. Eric’s experience includes structuring and
arranging capitalizations in all phases of the investment cycle including
construction financing, bridge debt, permanent loans, mezzanine debt and joint
venture equity. He has an established background as both a direct
investor and a mortgage banker that includes the closing of over $3 billion while
with Buchanan Street Partners, GE Real Estate, FINOVA Realty Capital, Belgravia
Capital Corporation and Bank of America.
has experience in the asset management of performing and
non-performing debt as part of the liquidation of over $600 million
of loans for ITT Federal Bank. Eric also has experience in
investment sales by arranging the disposition of over $150 Million in self
storage properties. Eric began his career in real estate as an Urban
Planner working for the City of Los Angeles. He is the Co-Founder of
the Band of Brothers Foundation which is non-profit organization of
professionals combining their money and resources to give back to less
fortunate children in the US and throughout the world. Eric is the
inaugural Vice Chair of the local ULI Capital Markets Council, a licensed real
estate broker and obtained a Bachelor's Degree in Urban & Regional
Planning from Cal Poly University.
WHY I SERVE
Pam Domingue along with her husband, own and operate 5
self-storage facilities in Southern California, as well as a vehicle
remarketing company, and several mobile home parks. They purchased their
first Self-Storage Facility in 2007, and have continued to add to their
portfolio. Pam is a CSUF Graduate with Major’s in Business Administration
and Finance. She has over 25 years in management starting with Large
corporations, and for the last 16 years as a Business Owner.
I am proud to be selected to the Board of Directors for the
California Self Storage Association. As a small business owner, I
recognize the value of industry associations, and I want to give back to an
industry that has given me so much. Self-Storage is now a competitive
marketplace, and the CSSA strives to offer events that teach operators the
tools they need to succeed. I believe that there is strength in numbers,
and participation in an organization such as the CSSA allows you to learn and
benefit from the experience s of the Reit’s and large operators. CSSA
events promote communication between other owners, and Vendors, and information
that derives from those interactions create a better industry for all of us.
|KAREN JONES, STORELOCAL|
WHY I SERVE
After serving in various capacities at several nonprofit organizations including, Kure It Cancer Research, Karen joined forces with STORELOCAL. Since her introduction to the self storage industry in early 2011, Karen has enjoyed meeting and establishing ties with industry representatives, including owners, operators, and vendors. By traveling to local, regional and national trade shows, Karen has been able to learn more about the industry while also increasing awareness for causes that she feel passionately about. Karen sees the CSSA as a leader among state associations and is especially appreciative to support them as they continue to impact the industry in their state (and beyond) for the better.
The self storage industry continues to impress me with its capacity for innovation, willingness to network and share best practices, and commitment to giving back. Representing our industry as part of the CSSA Board allows me to share my voice on behalf of our members and, ideally, have a significant impact by leading others to come together for a common cause.
WHY I SERVE
| ERIC VON BERG, NEWMARK REALTY CAPITAL, INC.|
WHY I SERVE