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CSSA 2015 Event Sponsors
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 Our event sponsors are what enable us to bring you so many quality events throughout the year. Please take a moment to visit each of their websites by clicking on their logos below.
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West Coast Self Storage Owners Conference


For over 35 years, Bader Company has been a nationally recognized leader in "point-of-lease/point-of sale” insurance. Bader Company makes insurance easy for owner-operators and tenants alike. Bader Company is a marketing and administration company that specializes in niche markets where there is a need for insurance, repetitive payment stream, and an opportunity for clients to offer the products to their customers. 

What’s StoreLocal? StoreLocal is a cooperative of local, regional, and international self storage owners and operators coming together to compete against the industry giants. Together the co-op members leverage existing and new resources to build solutions for more agile ways to acquire customers and services, thereby bridging the gap between the acquisition cost and occupancies of the top national operators and reservation systems. A cooperative is equitable to all participants, has enough flexibility to accommodate different sized operators, and fosters loyalty through ownership.

Storage PRO… is Northern California’s leading third-party self-storage property management firm. "Long term success and sustained profits in the self-storage business comes not from what you build, but how well you manage the business”.Our approach is to ensure your property receives the utmost skill in day-to-day management, clearly focused on increasing asset value and maintaining targeted cash flow. We make it our priority to know your business inside and out, keep in touch with the marketplace to sense changing factors that might affect the business, and are always on the lookout for new ways to grow your business. Like other well-established retail and service brands, the StoragePRO® identity works to create a strong market image of professionalism and leadership. Furthermore, the StoragePRO motto; "Making Self-Storage Work for You! ®” develops a compelling personality of convenience, security, professional customer service and value in the minds of potential consumers. The "StoragePRO Management Way” provides hands-on, day-to-day management of the retail self-storage business. Clients benefit from StoragePRO "group buying” of merchandise, insurance, web (pay-per-click) and yellow page advertising and other operating supplies and equipment.

As a complete business program, StoragePRO property management services offer six important characteristics:

1. We bring into play the best regional self-storage professionals who know the dynamics of the local marketplace, market potential, competition, etc.

2. We focus on creating asset value and business success through effective day-to-day asset management of the business and property.

3. We develop the self-storage business from a "retailing perspective” of branding, customer service and targeted marketing.

4 We enable the power of group buying and sourcing to significantly improve store marketing exposure and reduce day to day operating expenses.

5. We preserve the individual owner’s independence.. while arming them with a powerful identity and a set of management resources and systems to achieve superior business performance.

6. We preserve the individual owner’s investment criteria and performance needs while developing a mutually beneficial partnership relationship armed with a powerful business concept and identity, coupled with the management tools and resources to achieve sustained business results.

 A pioneer in self storage automation, OpenTech Alliance is the leading developer of innovative self service solutions for the self storage industry. Their trail was blazed by offering facilities 24 hour self service solutions through a complete line of INSOMNIAC™ Kiosks. Today, the innovation continues with a full range of self service rental solutions that include; Self Storage Cloud Services, INSOMNIAC Live! Call Center, INSOMNIAC Online Web & Mobile, ILOCK Security & Access and LiveAgent! / LivePhone! applications used to build internal call centers. OpenTech products and services increase revenues, reduce operating costs and improve customer convenience for self storage businesses.

Self Storage Manager (E-SoftSys)

653 Skippack Pike, Suite 15

Blue Bell, PA 19422


Toll Free: 800.469.1740 x1

Phone: 800.469.1740 x1

Fax: 484.944.1579



Name: Kat Shenoy

Title: President & CEO



  Product Description:

E-SoftSys offers a complete suite of products and services including:

  •  e-CRM - Fully integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 900 plus sites in USA and Canada. 
  • Other Modules - INSOMNIACTM Kiosk Interface, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, Customer Portal, XPS, iPadTM/Tablet-based Site Walk Through and Audit module, and more.               
  • Lead Aggregator Interface - CubeSmart, Sparefoot, USStorageLocator

  • Training Videos - In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers for self-training on application functionality
Based in Denver, Colorado, the Argus Self Storage Sales Network (ASSSN) was formed in 1994 to assist owners and investors of self-storage with their real estate needs. Through the years, Argus has assembled a network of commercial real estate brokers experienced in self-storage and income property investments. Now the largest self-storage brokerage network in the United States, the ASSSN has 38 Broker Affiliates covering nearly 40 markets and over $1 Billion in transaction history. These brokers are able to meet the needs of self-storage investors and owners whether it is acting as a buyer’s agent or listing and marketing a property. The combination of Argus’ national market knowledge and the Broker Affiliate’s local expertise result in better service and greater success for each client’s transaction. For more information call 1-800-55-STORE or visit
Bancap Self Storage Group is the "#1 Self Storage Broker in California.”

With an unmatched track record of over $900 million of completed sales, we are the only brokerage firm that has been committed exclusively to self storage in California for over 25 years.

Offering unmatched experience and expertise, we have brokered properties in virtually every market in the state and in every price range – from individual properties to large portfolio sales, including one property sold at a record setting price of over $31 million. We have also completed more portfolio sales and more sales of lender-owned (REO) storage properties in California than any other broker.

From "tax reform” in the 1980’s to the challenges of the present, we have assisted sellers of storage properties in all types of economic conditions. We have numerous qualified buyers aggressively looking to buy properties now!

Contact us today for a free "no obligation” analysis of the current value of your self storage property in California. 

SMD SOFTWARE, INC. – SITELINK With more than 6,000 installations worldwide, SiteLink Web Edition is one of the most popular software programs in the self-storage industry. Quality service, continuous updates and user-friendliness make Web Edition a favorite with single- and multi-store operators alike. More than 70 of top 100 operators run Web Edition today. Web Edition is easy to install and grows with you. At no additional charge, Web Edition integrates with other platforms like smart phones, websites, listing services, INSOMNIAC KIOSKS, DocuSign and central mail providers. Powerful features like revenue management, integrated CRM, email and text messaging grow revenue and lower the cost of owning software.

The U-Haul® Self-Storage Affiliate Network is uniquely designed to help independent self-storage operators Make More, Pay Less, and Compete with the Big Guys.  Through a unique partnership with U-Haul®, independent self-storage operators gain access to many benefits that provide network members with a "big business" competitive advantage on a small business budget. U-Haul Self-Storage Affiliates utilize the Fully Integrated WebSelfStorage Business Platform and are connected seamlessly to millions of online customers visiting and

Deans & Homer established in 1856, and based in San Francisco, is a leading insurance underwriting manager. Since 1974 we have designed and offered insurance programs to protect self-storage owners and their customers. Our insurance products have been developed and revised over time with an expert understanding of your changing business and industry. We represent many large, fully licensed and admitted carriers that maintain an "A” or excellent rating by A.M. Best Company. Our self-storage underwriters are trained to understand and respond to your business needs.

Unlike other insurance carriers, our underwriters handle every aspect of your insurance – policy writing to claims handling. Our self-storage underwriters are trained to understand and respond to your business needs.

Have your insurance agent contact us for a quote to cover your facility or contact us directly to discuss the tenant insurance program and our unique Protection program for tenant insurance.
 The PhoneSmart call center has been in business since 2000 and serves self storage owners in the United States, Canada, and Latin America. PhoneSmart concentrates on self storage marketing as a fine-tuned niche in the boutique call center business category. PhoneSmart’s training and call quality team has helped clients boost their lead conversion rates by 10% and more in many cases. Look to PhoneSmart to help you rent more units. PhoneSmart is based in Columbia, Missouri and is a subsidiary of the StorageMart companies. PhoneSmart employs some 85 people in its Columbia offices and specializes in taking inbound rental inquiry calls for self storage. PhoneSmart recently celebrated the creation of its self storage reservation-lead number 1,000,000. Sign up with PhoneSmart as a new customer and mention this listing to get a free month of call center service for one store or a free telephone training session to get you started. You don’t spend money with PhoneSmart; you make money with PhoneSmart. 866.639.1715
SpareFoot makes renting self-storage easy. Our free marketplace lets customers find and reserve storage units online. We have the largest inventory of storage units in the U.S., with a network of more than 6,500 facilities ranging from mom-and-pop to publicly traded REIT. We reach millions of people who need storage through exclusive partnerships with brands like, and Penske Truck Rental. SpareFoot brings consumers and facilities together to deliver the most convenient and enjoyable storage experience possible online, offline, and via mobile.

11th Annual Self Storage Owners Summit

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