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Avoiding Self Storage Liability: Everything but the Lien Law
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Avoiding Self Storage Liability: Everything but the Lien Law
Avoiding Self Storage Liability: Everything but the Lien Law


When: Thursday, June 13th
8:30AM - 12:00PM
Where: Hampton Inn and Suites
2060 Freeway Drive
Woodland, California  95776
United States
Erin King


Avoiding Self Storage Liability: Everything but the Lien Law

Thursday, June 13th  –  8:30am - 12:00pm - Woodland, CA

Join Jeffrey Greenberger, Attorney at Law, Katz Greenberger & Norton LLC,  as he addresses common legal questions and problems in this informative and fast paced Manager Boot Camp session. This session will run 3 1/2 hours with Q&A. Light refreshments will be available; breakfast and lunch not included. ONLINE REGISTRATION ONLY.

Topics Include:

Topic #1 – Granting access in the event of death divorce and disappearance

Class instructor, Jeffrey Greenberger, finds that the most common questions to’s phone support hotline and email service involve unit access issues after a tenant death or disappearance. It is common in these situations for individuals other than the named tenant to come in requesting access because the contents of the unit belongs to them; often because of breakup or divorce.  Understanding the complexities of granting access and having a plan about how to deal with these requests will help you avoid making a rushed and potentially expensive mistake, set up a process to make sure that you obtain the right proof and documentation to successfully handle these requests and avoid potential wrongful sale or disposal claims that can arise when these matters are not handled properly

Topic #2 – Understanding your rights and responsibilities under the Service Member Civil Relief Act

It is easy enough to say that you comply with the Service Member Civil Relief Act because you don’t sell units of military members, but is that all you are required to do? Do you know that there is a difference between what you have to do when a military member is stationed overseas and stationed at a base near your facility? What about dependents of the military member? In this brave new world of civil unions and gay marriage how do you react to the rights of a homosexual dependent of a member of the military? We will discuss what you have to know in order to avoid the potential civil and criminal liability of a SCRA violation.

Topic #3 – The Unwritten Rules of Rent Payment

This is a relatively new issue for legal discussions but has been around since the beginning of the industry. Rental agreements provide very little information about the operator’s rules for rent payment. The rental agreement may say when rent is due, it may even say to pay it at the office but do you have other unlisted "rules” about your rent payment that you expect to enforce? If so, are these rules really enforceable later when the tenant doesn’t pay rent in a way that meets the "rules”? Examples include; overnight cash payments; removal of locks or overlocks when a tenant is in default after a payment is made; your rights regarding acceptance of credit cards or ACH payments; when rent is considered received on time; do you refuse checks once the occupant has bounced a check to you; and how to handle partial payments? Finally let’s not forget about issues of new technology such as addressing issues specific to kiosk or website payments. The lack of this sort of information in your rental agreement exposes you to great liability. If you have rules in your mind that are not in your Rental Agreement about any of the topics above and you try to enforce them you may find an occupant responding back to you that you have unilaterally modified the lease and cannot enforce it. Unlike a TV sitcom where hilarity ensues, you will end up extremely frustrated and perhaps in a lawsuit.

Topic #4 – Understanding Your Rental Agreement

Since the rental agreement is your suit of armor, you really need to understand what it says, what it does and what, in this day and age (especially with issues of new technology), your rental agreement might be missing. This topic will review common clauses that should exist in a normal rental agreement and discuss the protections that they afford you along with recommend "modern day” rental agreement additions to better protect the operator now and in the future.

You do not have to be a CSSA member to join us for a this education day. So bring a friend and share your knowledge and insight! Register early as space is limited and this class may sell out. Register through our site above.

Cost: ONLY $35 per Member / $50 Per Non-Member

When: Thursday June 13th, 2013 - Export to your Calendar.

Agenda: Content to begin at 8:30am and conclude at 12:00pm after a Q&A session. Have your questions ready!

Where: Hampton Inn and Suites - 2060 Freeway Drive, Woodland






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