2024 Napa Conference Schedule

(subject to change)

Monday (5/20/24) 

Optional Activities 

10:00am - 3:00pm - Charity Golf Classic - Napa Valley Country Club 

+ Bloody Mary/Mimosa Bar and Lunch 

9:00am - 3:30pm - Calistoga Wine Tour - Sterling Vineyards, Sam's Social Club wine lunch, Frank Family Vineyards 

Official start to Napa Conference 

 5:00pm – Opening Reception – The lawn at The Village, Vista Collina

+ Charity Golf Classic (CGC) awards  

  6:30pm –  Open for dinner reservations – on your own

  9:00pm – 12:00pm – “Night Cap Networking” at The Meritage Crush Lounge

+ Charity Storage Bowling Tournament

+ New this year – music by “Overlock” – CSSA’s member rock band!

Tuesday (5/21/24)

  8:00am –   Breakfast

+ CSSA Membership Update

  8:50am –   CA Legislative Challenges & Propositions - CSSA Legislative & Legal Update - 

              Steve Mirabito, President, StoragePRO

  9:45am –   Break & Sponsor Visitation

10:15am –   Guiding Principles to Create Unique Customer Experiences: The Pay-Off of Differentiating the Self-Storage Industry

Antonia Hock, J.A. Hock & Associates, former Director of Customer Experience – Ritz

Carlton

11:15am –  Unlocking Excellence: Crafting a Seamless Customer Journey in Self- Storage

Alyssa Quill, CEO, Storage Asset Management (SAM)

11:55am –   One-on-One with Antonia Hock & Alyssa Quill

12:15pm –   Lunch and Sponsor Visitation 

   1:15pm – The New Tools: Commercial Real Estate and Economic Overview

Spencer Levy, Chairman of Americas Research and Senior Economic Advisor for CBRE

   2:30pm – CSSA Membership Milestone Celebration & Afternoon Break 

   3:00pm –  Rapid-Fire Tech Session –

Sequel –  8 technologies presented in this fast-paced session!

   4:00pm – Closing Reception – Activities Lawn (right outside ballroom)