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California Self Storage Association

                                                                                                                                   

Local Initiatives Fund 

Latest CSSA Events

At the heart of who we are as an association you’ll find our success is built on the relationships our members have with one another. You’ll find that CSSA members truly care about each other and look for ways to work together and support each other in order to continually improve our industry through best practices and delivering better a better experience for storage customers.

    • Wednesday, June 26, 2024
    • 9:00 AM - 11:30 AM
    • Avatar Training (SIMPACT)
    • 19
    Register


    Presents:

    Next Level Sales & Service Training 

    Immersive Learning with Avatar Simulation 

    Morning Session

    June 26, 2024 

    9:00am - 11:30am

    (Click HERE for Afternoon Session) 

           

    In this 2 ½-hour professional development training, attendees will:

    • Receive 30 minutes of tools and skills to help you focus on connecting with customers and
    • Engage in a real-world interaction with simulated customers using real-time avatar interface. Selected participants will interact with the avatar in various situations and the rest of the participants act as the “brain,” offering encouragement and suggestions. Come talk to an avatar!
    • Discussion, debate, and feedback will help participants determine what to do in various situations and provide additional strategies for connecting with various potential customers. Take part in this cutting-edge training that has greater impact by experiencing actual situations.

        CLICK HERE to see an Avatar (SIMPACT) demonstration

        REGISTER TODAY!

        Don't miss out on this Virtual Experience!

        REGISTRATION

        $119 – CSSA Members 

        $199– Non-CSSA Members


        SIMPACT Immersive Learning is a mixed reality simulation system that provides a highly realistic virtual platform for practice in business negotiations, sales techniques, conflict resolution, and many other interpersonal interactions. 

        SIMPACT is the perfect bridge between theory and reality. Participants will learn sales techniques, then have an opportunity to practice those skills in the SIMPACT Immersive Learning system in simulated self storage situations. Participants will either be in the "Interactive Participant" seat, interacting with the avatar in a realistic situation or as a participant observer, providing observations and evaluation. Participants report that the SIMPACT simulator is more effective, more realistic, and more impactful than traditional adult-learning webinar or classroom role-play format.

          Session material is presented by Carol Mixon of SkilCheck. Carol has over 35 years’ experience consulting and helping self-storage operators and managers succeed.  Specializing in self-storage management and employee training, her teaching techniques have set the industry standard.

          Helpful Registration Notes

          1. The email you use to register will be the email where all information is sent.
          2. FOR CSSA MEMBERS: In order to receive the member registration rate, please be sure to log in to your membership. If you don't, the system does not recognize you as a member and you will not have access to the member rate.
          3. The Zoom link for this presentation will be sent out the day before the presentation and again on the morning of the presentation - It will be sent to the email that was used for registration (see #1)

          Interested in Sponsoring? Click HERE for Details

          • Wednesday, June 26, 2024
          • 1:00 PM - 3:30 PM
          • Avatar Training (SIMPACT)
          • 12
          Register


          Presents:

          Next Level Sales & Service Training 

          Immersive Learning with Avatar Simulation 

          Afternoon Session

          June 26, 2024 

          1:00pm - 3:00pm

          (Click HERE for Morning Session) 

                 

          In this 2 ½-hour professional development training, attendees will:

          • Receive 30 minutes of tools and skills to help you focus on connecting with customers and
          • Engage in a real-world interaction with simulated customers using real-time avatar interface. Selected participants will interact with the avatar in various situations and the rest of the participants act as the “brain,” offering encouragement and suggestions. Come talk to an avatar!
          • Discussion, debate, and feedback will help participants determine what to do in various situations and provide additional strategies for connecting with various potential customers. Take part in this cutting-edge training that has greater impact by experiencing actual situations.

              CLICK HERE to see an Avatar (SIMPACT) demonstration

              REGISTER TODAY!

              Don't miss out on this Virtual Experience!

              REGISTRATION

              $119 – CSSA Members 

              $199– Non-CSSA Members


              SIMPACT Immersive Learning is a mixed reality simulation system that provides a highly realistic virtual platform for practice in business negotiations, sales techniques, conflict resolution, and many other interpersonal interactions. 

              SIMPACT is the perfect bridge between theory and reality. Participants will learn sales techniques, then have an opportunity to practice those skills in the SIMPACT Immersive Learning system in simulated self storage situations. Participants will either be in the "Interactive Participant" seat, interacting with the avatar in a realistic situation or as a participant observer, providing observations and evaluation. Participants report that the SIMPACT simulator is more effective, more realistic, and more impactful than traditional adult-learning webinar or classroom role-play format.

                Session material is presented by Carol Mixon of SkilCheck. Carol has over 35 years’ experience consulting and helping self-storage operators and managers succeed.  Specializing in self-storage management and employee training, her teaching techniques have set the industry standard.

                Helpful Registration Notes

                1. The email you use to register will be the email where all information is sent.
                2. FOR CSSA MEMBERS: In order to receive the member registration rate, please be sure to log in to your membership. If you don't, the system does not recognize you as a member and you will not have access to the member rate.
                3. The Zoom link for this presentation will be sent out the day before the presentation and again on the morning of the presentation - It will be sent to the email that was used for registration (see #1)

                Interested in Sponsoring? Click HERE for Details!

                Thank You to Our Sponsor:


                • Thursday, July 18, 2024
                • 8:00 AM - 6:30 PM
                • Balboa Bay Resort, Newport Beach, CA
                Register

                 

                  


                19th Annual Self Storage Owners Summit

                July 18, 2024 

                11:00AM - 6:30PM

                Includes Lunch & Closing Reception

                Balboa Bay Resort, Newport Beach, CA

                  1221 West Coast Highway

                  Newport Beach, CA 92663

                      Presented By:   


                Founding Partner & Title Sponsor:

                 

                The Annual Self Storage Owners Conference (hosted by CSSA and Talonvest) is one of the self storage industries premier events in the country, attracting top-tier owners. This extraordinary program is matched by the locale – set at the beautiful Balboa Bay Resort in Newport Beach. The Annual Self Storage Owners Summit offers an incomparable program in a remarkable setting – one experience that should not be missed!

                Outstanding Destination…

                Overlooking Newport Bay, Balboa Bay Resort delivers the only Forbes Four-Star, AAA Four-Diamond waterfront resort in Newport Beach. This 15-acre paradise pampers guests with outstanding accommodations, waterfront dining, and day spa offering the quintessential California coast experience.



                NON-INDUSTRY KEYNOTE

                Palmer Luckey  

                Founder Anduril industries and Oculus VR

                Palmer Luckey is an American inventor, innovator, and entrepreneur. He is the Founder of defense technology company Anduril Industries, designer of the Oculus Rift, a virtual reality head-mounted display, and the Founder of Oculus VR, which was acquired by Facebook in 2014 for $2.3b.

                Palmer founded Anduril Industries in 2017 to radically transform the defense capabilities of the United States and its allies by fusing artificial intelligence with the latest hardware advancements. At Anduril, Palmer integrates a consumer technology business model with mission-driven objectives, enabling rapid product development and deployment, setting the company apart from other players in the defense industry.

                His deep interest in defense technology was driven by his time at the USC ICT MxR lab, where he built hardware used to research immersive PTSD treatment for US veterans. He continued to support various military applications of VR during his time at Oculus, informing his belief that radical modernization of US military technology is a prerequisite for preserving our way of life.

                INDUSTRY KEYNOTES

                Joseph D. Margolis 

                Director & CEO - Extra Space Storage

                Joseph D. Margolis has served as the Chief Executive Officer of Extra Space Storage since January 1, 2017. Previously, he served as the Executive Vice President and Chief Investment Officer (“CIO”) from July 2015 until December 31, 2016. Mr. Margolis served as a member of the Extra Space board of directors from February 2005 until July 2015. From 2011 until July 2015, he was Senior Managing Director and Partner at Penzance Properties, a vertically integrated owner, operator and developer of office and other properties in the Washington, D.C. metro area. Previously, Mr. Margolis was a co-founding partner of Arsenal Real Estate Funds, a private real estate investment management firm, from 2004 through 2011. 



                H. Michael Schwartz 

                Founder, Chairman and CEO - SmartStop® Self Storage REIT, Inc.

                H. Michael Schwartz is Founder, Chairman and CEO of SmartStop Self Storage REIT, Inc. (SmartStop), a self-managed REIT with a fully integrated operations team of more than 500 self-storage professionals focused on growing the SmartStop® Self Storage brand. SmartStop, through a wholly owned subsidiary, also sponsors other self-storage programs, including Strategic Storage Growth Trust III, Inc. and Strategic Storage Trust VI, Inc. SmartStop is the tenth-largest self-storage company in the U.S., and the largest self-storage provider in the Greater Toronto Area of Ontario, Canada with an owned and managed portfolio of more than 196 properties in 22 states and Canada.



                INVESTMENT PANEL 

                Chip Brown 

                Partner & CFO, InSite Property Group


                Evan Stephens 

                CIO, Go Store It Self Storage 


                Matt Garibaldi 

                President, Storage Star/FollettUSA


                Rick Perdue 

                CEO, Rosewood Property Company

                Click HERE For Full Schedule 

                More program details to follow...

                __________________________________________________

                Click Here to view last years event 


                CSSA's room block at Balboa Bay Resort is SOLD OUT!

                *Below is a list of other hotels (with links) that are close by and comparable to

                Balboa Bay Resort: 


                Pendry - Newport Beach

                Hyatt Regency - Newport Beach 

                Lido House - Autograph Collection 

                Marriott Bayview - Newport Beach

                VEA Marriott Hotel & Spa - Newport Beach


                Consider Attending: 

                Kure-IT's networking Breakfast - July 18, 2024 - 8:30am - 10:30am 

                This year Kure It’s Economic Update and Networking Breakfast will have UBS’s Real Estate and Lodging Analyst, Jon Woolshin presenting. Jon has over 40 years of industry experience as a securities analyst, having covered nearly every equity sector. Our conversation will cover both residential and commercial real estate (with an emphasis on storage), detailing how the current macroeconomic environment trends are affecting the various sectors of real estate and what we might expect to see looking forward.

                This is sure to be an interesting discussion!

                Click Here For Details & Registration 


                Interested in Sponsoring?

                Click HERE for Details


                Thank you to our Sponsors

                Platinum Sponsors

                                  

                     

                Gold Sponsors