Difficult Conversations & De-Escalation Techniques

Workplace conflict is an unavoidable challenge that can impact productivity, morale, and overall performance. 

When not addressed, it can lead to absenteeism, reduced job performance, and strained customer relationships. However, most employees are unaware of the power they have to resolve conflicts on their own. This training will provide employees with the essential skills of active listening, non-judgmental questioning, and open, honest communication to foster a collaborative work environment and empower individuals to resolve conflicts effectively, improving both team dynamics and organizational success. This virtual event will be hosted live! We encourage attendance to receive the full interactive experience and get your questions answered by our HR Subject Matter Experts.