AB 1609 (Zbur D) Customer service support.
Date postedJanuary 30, 2026
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(Zbur D) Customer service support. |
Position: Watch
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Introduced: 1/20/2026 |
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Status: 1/21/2026-From printer. May be heard in committee February 20. |
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Location: 1/20/2026-A. PRINT |
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Summary: Current law requires an operator of a companion chatbot, as defined, to provide a disclosure regarding the companion chatbot’s artificial identity if a reasonable person interacting with the companion chatbot would be misled to believe that the person is interacting with a human. This bill would declare the Legislature’s intent to enact legislation that would regulate telephonic and internet customer service support in specified ways. |