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California Self Storage Association

Education Events

At the heart of who we are as an association you’ll find our success is built on the relationships our members have with one another. You’ll find that CSSA members truly care about each other and look for ways to work together and support each other in order to continually improve our industry through best practices and delivering better a better experience for storage customers.

    • Thursday, June 13, 2019
    • Hilton San Diego Mission Valley, San Diego, CA

    CSSA Education Series: Operations, Legal, and Customer Service

    June 13, 2019 – Hilton San Diego Mission Valley

    901 Camino Del Rio South, San Diego, CA 92108 – 619-543-9000

    9:00am – 12:30pm

    Top 10 Operational Best Practices (Sue Haviland) –  

    Self Storage consultant Haviland has designed this specifically for small/medium operations and will present practical ideas to improve your operations and bottom line

    Clauses You Must Include in Your Rental Agreement (Jeff Greenberger) –

    Self Storage attorney Greenberger will cover everything you need in your rental agreements to avoid problems and potential litigation

    Lunch (included with full-day registration or optional add-on for half-day registration)

    1:00pm – 4:00pm

    Customer Experience (Carol Mixon-Krendl) –

    Self Storage consultant Krendl will provide you with tools and techniques to improve the customer experience in all self storage touchpoints.


    You have the option of choosing either the morning session, the afternoon session or all-day session:

    $70 CSSA member HALF-DAY session (either morning or afternoon) – does not include lunch

    $90 non-CSSA member HALF-DAY session (either morning or afternoon) – does not include lunch

    ($40 – optional to add lunch to either morning or afternoon education session)

    $120 – CSSA member FULL DAY – includes lunch

    $150 – non-CSSA member FULL DAY – includes lunch

    Note: Special parking rate- $5

    Sponsored by:


Past events

Thursday, March 07, 2019 CSSA Education Series: Lien Law Seminar - Ontario

California Self Storage Association

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California Self Storage Association
5325 Elkhorn Blvd., #283 
Sacramento, CA 95842

P: 888-CSSA-207 or 888-277-2207
F: 949-861-9425

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